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Privacy Policy

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1. Introduction

Yonest, True Yogurt, Lda. ("Yonest", "we", "us") is committed to protecting your privacy and ensuring that your personal data is processed in a fair and transparent manner. This Privacy Policy explains how we collect, use and share your personal data when you use our website, https://www.yonest.com ("Website").

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2. What personal data do we collect?

We collect various types of personal data about you, including:

  • Data you provide to us: This includes information you provide to us when you register on our website, place an order, contact our customer support or participate in surveys or contests. Such information may include your name, email address, phone number, postal address, payment information and other information you provide to us.

  • Data collected automatically: When you use our website, we automatically collect certain data about your device and your online activity. This may include your IP address, browser type, operating system, pages visited, date and time of your visit, time spent on each page and other information.

  • Data from cookies and similar technologies: We use cookies and similar technologies to collect data about your online activity and preferences. This helps us to improve your experience on our website and to provide you with more relevant advertising.


3. How do we use your personal data?

We use your personal data for various purposes, including:

  • Providing and improving our website: We use your data to provide you with access to our website and to improve your experience. This includes using your data to personalize the content you see, to remember your preferences and to provide customer support.

  • Processing your orders: If you place an order on our website, we will use your data to process your order and to deliver the products or services you have requested.

  • Sending marketing communications: If you consent, we will use your data to send you promotional emails about our products and services. You can unsubscribe at any time.

  • Conducting research and analysis: We use your data to conduct research and analysis to better understand how users use our website and to improve our products and services.

  • Protecting our rights and interests: We use your data to protect our rights and interests, including to detect and prevent fraud and to comply with the law.


4. With whom do we share your personal data?

We share your personal data with third parties only in the following circumstances:

  • With our service providers: We share your data with service providers who help us to operate our website and to provide our products and services. This includes companies that provide hosting, payment processing, marketing and data analysis services.

  • With legal authorities: We may share your data with legal authorities if we are required to do so by law or if we believe it is necessary to protect our rights or the rights of others.


5. International data transfers

Your personal data may be transferred to countries outside of your country of residence, including the United States. These countries may have less stringent data protection laws than your country of residence. We will take all necessary steps to ensure that your personal data is treated securely and in accordance with this Privacy Policy.

 

6. Security of your personal data

We take technical and organizational security measures to protect your personal data against unauthorized access, misuse, disclosure, alteration or destruction.

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7. Your rights

You have various rights in relation to your personal data, including the right to:

  • Access your personal data;

  • Correct your personal data;

  • Delete your personal data;

  • Request that we restrict the processing of your personal data;

  • Object to the processing of your personal data;

  • Request the portability of your personal data.

To exercise any of these rights, please contact us using the contact details below.

 

8. Data retention

We retain your personal data for the time necessary to provide the services you have requested and to comply with our legal obligations.

 

9. Contact

If you have any questions about this Privacy Policy or how we process your personal data, please contact us through the following channels:

 

Email:

yonest@yonest.com


Postal address:
Yonest, True Yogurt, Lda.

Rua 5 de Outubro, 8C

2080-052 Almeirim, Portugal

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10. Glossary

  • Personal data: Any information that can be used to identify an individual, including, but not limited to, name, email address, phone number, postal address, date of birth, gender, profession, personal interests or other information necessary for you to submit your proposals under this invitation.

  • Processing of personal data: Any operation or set of operations performed on personal data, whether or not by automated means, such as collection, recording, organization, structuring, storage, adaptation or modification, retrieval, consultation, use, disclosure by transmission, dissemination or otherwise making available, alignment or interconnection, blocking, erasure or destruction.

  • Data subject: The natural person to whom the personal data relates.

  • Consent: Any freely given, specific, informed and unambiguous indication of the data subject's wishes by which he or she, by a statement or by a clear affirmative act, signifies agreement to the processing of his or her personal data.

  • Controller: The natural or legal person, public authority, agency or other body which, alone or jointly with others, determines the purposes and means of the processing of personal data.

  • Processor: A natural or legal person, public authority, agency or other body which processes personal data on behalf of the controller.

  • Supervisory authority: The National Data Protection Commission (CNPD).

  • Personal data breach: Any breach of security that leads to the accidental or unlawful destruction, loss, alteration, unauthorized disclosure or access, to personal data transmitted, stored or otherwise processed.

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11. Governing Law

This Privacy Policy is governed by and construed in accordance with Portuguese law.

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12. Jurisdiction

In the event of a dispute, the competent forum shall be the District Court of Lisbon.

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13. Date of Last Update

This Privacy Policy was last updated on 2024-01-01.

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14. Notes

This Privacy Policy is an informative document and does not constitute a contract.

Yonest, True Yogurt, Lda. reserves the right to change this Privacy Policy at any time.

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